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Habjan & Cain Estate Agents respects the privacy of individuals and is committed to ensuring that your privacy is protected. This privacy policy sets out how Habjan & Cain protects the privacy of those who access its internet site and is committed to complying with the Privacy Act 1988 and the associated National Privacy Principles. Since 21st December 2001 the Australian Federal Governments new Privacy Rules came into effect covering all personal information held by organizations. These laws regulate, among other matters, the way organizations collect, use, disclose, keep, secure and give people access to personal information. Our privacy policy supports and endorses the Privacy Commissioners National Principles for the Fair Handling of Personal Information. Habjan & Cain will only collect personal information from you with your prior knowledge and consent and will only use personal information provided by you for the purposes for which it was collected. Habjan & Cain will not disclose your personal information to a third party without your consent or except if required by Law. Habjan & Cain has implemented technology and security policies, rules and measures to protect the personal information that we have under our control, personal information will be removed from our records where it is no longer required unless such information is required for archiving purposes. WHAT PERSONAL INFORMATION IS COLLECTED?You do not have to provide any information in order to use this website. Access to certain sections and features of this website however is dependant upon the provision of personal information and without that personal information we may be unable to provide such access or features. The personal information we collect generally includes:
We generally do not seek to collect sensitive information. We would only do so with your consent, or if required by law or if necessary in connection with any claim. HOW IS PERSONAL INFORMATION COLLECTED?We obtain most of your information from you directly, such as:
Sometimes we may ask you to collect particular personal information about you. Unless we have already done so, when or before we collect that information, we will take reasonable steps to inform you of:
Other ways we generally collect information include – NTD (National Tenancy Database) HOW IS THE INFORMATION COLLECTED USED OR DISCLOSED?We do not disclose your personal information to others. However, so that we can effectively assist you sometimes we may ask you to consent to a disclosure or use of your personal information for a particular purpose. We may do so in writing or over the phone. Other times, your consent will be taken to be given, where you indicate to us that you wish to obtain information about any of the services that we provide. Habjan & Cain will only record and use your email address for the purpose for which you have provided it, for a purpose made known to you or for a purpose you would reasonably expect or be authorized or permitted by law. By completing and submitting forms with your telephone number you are consenting for Habjan & Cain and all authorized representatives to contact you even if your number is listed on a state or national 'Do not call' list. We may also collect and disclose personal information without your consent in the following circumstances and for the following purposes;
Where it is necessary for law enforcement purposes or where we believe there is a threat to a person's safety or health, we may need to disclose your personal information to third parties as required by law. WHY IS THE INFORMATION HELD?We generally hold personal information for the following purposes:
HOW IS THIS PERSONAL INFORMATION HELD?Habjan & Cain understand that security of personal information is paramount and we endeavor to take all reasonable steps to ensure that the personal information we hold is not subject to loss, misuse or unauthorized access or alteration. We hold personal information in a combination of computer storage facilities and paper-based files and other records. These facilities and records are located on site at our office and off site at secured premises. Information that is no longer required is destroyed or de-identified. Sometimes information however can never be completely destroyed due to technical or accounting requirements, and in some cases legal responsibilities that require us to retain some information. LINKS TO EXTERNAL WEBSITESOur website may contain links to other websites. These websites are conducted by third parties; Habjan & Cain does not control the content or the information supplied on those websites and cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and obtain privacy policies relevant to those web pages. HOW OFTEN SHOULD I CHECK THIS PRIVACY POLICY?It is important to note that Habjan & Cain may make changes to this Privacy Policy from time to time as part of an ongoing commitment to ensuring compliance with all of it's obligations under the National Privacy Principles. You may wish to visit this part of our website each time you return. HABJAN & CAIN ESTATE AGENTS – PRIVACY ACT DISCLAIMERIf you do not provide the Personal Information we request, or do not consent to its use and disclosure as described above, this will affect our ability to carry out our professional responsibilities and preclude us providing you with Agency Services or a Tenancy Agreement. Any unsuccessful Tenancy Applications will be destroyed at the expiration of 90 days from the date of the application. Persons who do not wish their personal information to be used for any particular purpose or would like to correct any inaccurate, incomplete or out of date information should do so by contacting us directly below. Habjan & Cain will respect those wishes. Privacy Officer |
